With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Sales team for the right candidate. Because when it comes to great people, there’s always room for one more.  

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Reporting to the Executive Vice President, Sales, the Sales Operations Manager is the operational backbone of our Sales team, working across the organization to drive effectiveness, efficiency, and scalability. From Salesforce administration to pipeline governance and forecasting accuracy, this role touches every part of how our Sales team performs. You’ll partner closely with Marketing, Finance, Service, and Operations to ensure data integrity and predictable revenue execution in our high-volume, SMB-focused payroll SaaS environment. And yes, this role actually does the work: reporting, analysis, process design, and Salesforce engagement are all yours to own.   

TURNING DATA INTO DEALS – IT’S WHAT YOU’LL DO

• Salesforce Program Champion – Serve as the primary voice of Sales within the Salesforce program, advocating for the tools, dashboards, and configurations that drive sales effectiveness. You’ll define and uphold CRM standards, govern data quality and pipeline hygiene, and partner with IT to evolve workflows and automation so that systems work for the Sales team, not against them.
• People Leader and Hands-On Contributor – Directly manage and develop the Sales Operations Analyst, providing coaching, clear expectations, and growth opportunities. You’ll foster a collaborative, accountability-driven team culture while remaining a hands-on contributor yourself, personally executing reporting, analysis, Salesforce engagement, and process documentation. Leadership here means doing, not just managing.
• Pipeline Management and Forecasting – Own pipeline inspection, stage conversion analysis, and deal velocity reporting. You’ll build and maintain accurate weekly, monthly, and quarterly forecasts, identify gaps and slippage risks, and translate Sales Leadership’s strategic priorities into actionable pipeline and territory plans that bring the bigger picture to life for the field.
• Sales Reporting and Analytics – Develop and maintain executive dashboards and account executive-level performance scorecards. You’ll track key KPIs including pipeline coverage, win rates, sales cycle length, average deal size, and Account Executive productivity, and deliver clear, actionable insights to Sales Leadership and executive or board-level audiences as required.
• Sales Process and Enablement – Document and continuously improve the end-to-end sales process to support consistency and scale. You’ll support change initiatives, ensure Salesforce usage reflects real sales behavior, partner with Enablement on onboarding and readiness, and proactively identify operational friction points impacting deal velocity, forecast accuracy, or close rates.
• Cross-Functional Alignment – Act as the operational liaison between Sales, Marketing, Finance, Service, and Operations. You’ll align lead flow processes, MQL/SQL definitions, and attribution models with Marketing, support Finance with bookings analysis and revenue reporting, and ensure clean, consistent handoffs from Sales to Implementation and Customer Success teams.

WHAT YOU’LL NEED TO SUCCEED

• 5+ years of experience in Sales Operations or Revenue Operations within a B2B SaaS environment.
• Demonstrated experience both leading or mentoring others and personally executing complex sales operations work; candidates who only manage and delegate will not be the right fit.
• Deep, hands-on experience with Salesforce Sales Cloud; Salesforce Administrator certification is preferred.
• Strong analytical, reporting, and data interpretation skills, with the ability to translate complex data into clear, actionable insights and design scalable reporting frameworks that grow with the business.
• Familiarity with AI-driven revenue intelligence tools such as Gong or Clari, with a curiosity for how emerging technology can automate reporting, improve forecast accuracy, and reduce manual work.
• Experience supporting SMB or Mid-Market sales teams in a fast-paced SaaS environment.
• Strong stakeholder communication skills with the ability to build trust across Sales, Marketing, Finance, and IT through empathy, authentic leadership, and effective communication at all levels.
• Sound business judgment with the ability to translate Sales leadership strategy into executable operational priorities across pipeline design, territory planning, and resource decisions.
• A track record of championing process improvement and operational transformation, using data, technology, and experimentation to challenge the status quo and improve sales effectiveness at scale.
• Sets clear expectations, holds self and team accountable for data integrity and on-time delivery, and balances operational rigour with agility in a fast-moving environment.
• Role models continuous learning, adaptability, and resilience, bringing stability and clarity through ambiguity.
• Experience in payroll, HCM, or HR technology, or supporting CPQ, pricing models, or sales compensation processes is considered an asset

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Sales team for the right candidate. Because when it comes to great people, there’s always room for one more.  

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Reporting to the Executive Vice President, Sales, the Sales Operations Manager is the operational backbone of our Sales team, working across the organization to drive effectiveness, efficiency, and scalability. From Salesforce administration to pipeline governance and forecasting accuracy, this role touches every part of how our Sales team performs. You’ll partner closely with Marketing, Finance, Service, and Operations to ensure data integrity and predictable revenue execution in our high-volume, SMB-focused payroll SaaS environment. And yes, this role actually does the work: reporting, analysis, process design, and Salesforce engagement are all yours to own.   

TURNING DATA INTO DEALS – IT’S WHAT YOU’LL DO

• Salesforce Program Champion – Serve as the primary voice of Sales within the Salesforce program, advocating for the tools, dashboards, and configurations that drive sales effectiveness. You’ll define and uphold CRM standards, govern data quality and pipeline hygiene, and partner with IT to evolve workflows and automation so that systems work for the Sales team, not against them.
• People Leader and Hands-On Contributor – Directly manage and develop the Sales Operations Analyst, providing coaching, clear expectations, and growth opportunities. You’ll foster a collaborative, accountability-driven team culture while remaining a hands-on contributor yourself, personally executing reporting, analysis, Salesforce engagement, and process documentation. Leadership here means doing, not just managing.
• Pipeline Management and Forecasting – Own pipeline inspection, stage conversion analysis, and deal velocity reporting. You’ll build and maintain accurate weekly, monthly, and quarterly forecasts, identify gaps and slippage risks, and translate Sales Leadership’s strategic priorities into actionable pipeline and territory plans that bring the bigger picture to life for the field.
• Sales Reporting and Analytics – Develop and maintain executive dashboards and account executive-level performance scorecards. You’ll track key KPIs including pipeline coverage, win rates, sales cycle length, average deal size, and Account Executive productivity, and deliver clear, actionable insights to Sales Leadership and executive or board-level audiences as required.
• Sales Process and Enablement – Document and continuously improve the end-to-end sales process to support consistency and scale. You’ll support change initiatives, ensure Salesforce usage reflects real sales behavior, partner with Enablement on onboarding and readiness, and proactively identify operational friction points impacting deal velocity, forecast accuracy, or close rates.
• Cross-Functional Alignment – Act as the operational liaison between Sales, Marketing, Finance, Service, and Operations. You’ll align lead flow processes, MQL/SQL definitions, and attribution models with Marketing, support Finance with bookings analysis and revenue reporting, and ensure clean, consistent handoffs from Sales to Implementation and Customer Success teams.

WHAT YOU’LL NEED TO SUCCEED

• 5+ years of experience in Sales Operations or Revenue Operations within a B2B SaaS environment.
• Demonstrated experience both leading or mentoring others and personally executing complex sales operations work; candidates who only manage and delegate will not be the right fit.
• Deep, hands-on experience with Salesforce Sales Cloud; Salesforce Administrator certification is preferred.
• Strong analytical, reporting, and data interpretation skills, with the ability to translate complex data into clear, actionable insights and design scalable reporting frameworks that grow with the business.
• Familiarity with AI-driven revenue intelligence tools such as Gong or Clari, with a curiosity for how emerging technology can automate reporting, improve forecast accuracy, and reduce manual work.
• Experience supporting SMB or Mid-Market sales teams in a fast-paced SaaS environment.
• Strong stakeholder communication skills with the ability to build trust across Sales, Marketing, Finance, and IT through empathy, authentic leadership, and effective communication at all levels.
• Sound business judgment with the ability to translate Sales leadership strategy into executable operational priorities across pipeline design, territory planning, and resource decisions.
• A track record of championing process improvement and operational transformation, using data, technology, and experimentation to challenge the status quo and improve sales effectiveness at scale.
• Sets clear expectations, holds self and team accountable for data integrity and on-time delivery, and balances operational rigour with agility in a fast-moving environment.
• Role models continuous learning, adaptability, and resilience, bringing stability and clarity through ambiguity.
• Experience in payroll, HCM, or HR technology, or supporting CPQ, pricing models, or sales compensation processes is considered an asset

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Marketing team for the right candidate. Because when it comes to great people, there’s always room for one more. 

Salary range - $72,000 - $85,000

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Marketing team for the right candidate. Because when it comes to great people, there’s always room for one more. 

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Sales team for the right candidate. Because when it comes to great people, there’s always room for one more.  

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Reporting to the Eastern Regional Director of Sales, the Solutions Consultant plays a critical role in the pre-sales process, partnering with Sales teams and prospective clients to understand complex business and technical requirements and translate them into tailored, value-driven solutions. In this role, you will lead in-depth needs analyses, design and refine application prototypes, and deliver consultative, solution-focused demonstrations that clearly showcase value and functionality. You will facilitate technical workshops, provide targeted training on solution capabilities, and act as a trusted subject matter expert, guiding clients through challenges with confidence and clarity. If you thrive at the intersection of technology, people, and impact, this role is for you.    

TURN INSIGHT INTO IMPACT – IT’S WHAT YOU’LL DO

• Partner with Sales to conduct discovery and understand client needs – You will partner closely with Sales teams and prospective clients to understand business challenges and technical requirements. Through discovery sessions and workshops, you will gather insights into client needs, pain points, and desired outcomes, ensuring proposed solutions are aligned to real business value.
• Design and deliver tailored solutions – You will design and present technical solutions that address clients’ specific requirements. By developing application prototypes and delivering engaging product demonstrations, you will clearly showcase the value and functionality of proposed solutions and help clients confidently move forward in the decision-making process.
• Act as a trusted technical advisor – You will serve as a subject matter expert on company products and services, providing guidance on solution capabilities, integrations, and technical considerations. You will stay informed on industry trends and product updates to ensure clients receive informed, relevant recommendations.
• Collaborate across teams to drive successful outcomes – You will work closely with Sales, Product Development, Marketing, and other internal teams to communicate client feedback and contribute to continuous product improvement. You will also provide technical input for proposals and RFP responses, ensuring solutions are accurate and aligned with client needs. 
• Build strong relationships throughout the sales cycle – You will develop and maintain trusted relationships with prospects by providing ongoing support, answering technical questions, and guiding them through the evaluation process. Your ability to build credibility and trust will help create positive client experiences and successful partnerships.
• Support enablement and continuous improvement – You will train Sales teams on technical aspects of products and services and assist in developing technical documentation for internal and external audiences. You will also help troubleshoot issues, document effective workaround solutions, and escalate complex matters when appropriate to ensure smooth and successful client engagements.

WHAT YOU’LL NEED TO SUCCEED

• 3–5+ years of experience in pre-sales, solution consulting, or technical consulting, preferably in software or SaaS environments. 
• Bilingual (English/French) is required.
• Proven experience working with cross-functional teams, clients, and stakeholders to design and implement complex technical solutions. 
• Demonstrated experience as a Solutions Consultant or Sales Engineer, or a strong understanding of workforce management or similar business software solutions. 
• Familiarity with business case development and consultative solution positioning. 
• Excellent communication, presentation, and facilitation skills. 
• Strong problem-solving and critical thinking abilities.
• Proven ability to build and maintain client relationships. 
• Ability to work collaboratively in a fast-paced, team-oriented environment. 
• Familiarity with relevant technologies and industry trends. 
• Demonstrated leadership qualities and the ability to influence and collaborate effectively across teams. 
• Comfortable troubleshooting, debugging, and onboarding processes.

Avec des clients de toutes tailles et plus de 600 employés, nous recherchons actuellement le ou la candidat(e) idéal(e) pour rejoindre notre équipe de ventes. Parce que lorsqu’il est question de talents, il y a toujours de la place pour une personne de plus! 

NOTRE MISSION? BIEN TRAITER LES GENS

Relevant du Directeur régional des ventes, région de l'Est, le ou la Conseiller(ère) en solutions joue un rôle essentiel dans le processus de prévente en collaborant avec les équipes des ventes et les clients potentiels afin de comprendre les exigences complexes d'affaires et techniques, et de les traduire en solutions personnalisées à valeur ajoutée. Dans ce rôle, vous collaborerez avec l'équipe des ventes pour mener des appels de découverte, concevoir et affiner des prototypes d'applications, et livrer des démonstrations consultatives axées sur les solutions qui mettent clairement en valeur les fonctionnalités offertes. Vous animerez des ateliers techniques, offrirez de la formation ciblée sur les capacités des solutions et agirez en tant qu'expert(e) de référence, guidant les clients à travers leurs défis avec confiance et clarté. Si vous vous épanouissez à la croisée de la technologie, des relations humaines et de l'impact, ce poste est fait pour vous.

• Des avantages sociaux pour vous et votre famille payés par votre employeur, et un excellent régime de retraite avec cotisation patronale.
  
• De nombreuses opportunités de perfectionnement professionnel.
• Une culture altruiste : bénéficiez de deux jours payés chaque année pour faire du bénévolat, et de multiples opportunités de «?Donner au suivant?». 
• Du temps et de la flexibilité pour répondre à vos besoins : un modèle de travail hybride avec des options de travail flexibles, ainsi que 3 semaines de vacances pour commencer, des horaires flexibles et des prestations de congé parental.
• Avantages considérables : subvention annuelle pour le bien-être, environnement de travail agréable et évènements amusants, et bien plus!

TRANSFORMER LES IDÉES EN IMPACT- C'EST VOTRE MISSION  

• Collaborer avec les ventes pour mener les appels de découverte et comprendre les besoins des clients – Vous travaillerez en étroite collaboration avec les équipes des ventes et les clients potentiels pour comprendre leurs défis d'affaires et leurs exigences techniques. Grâce à des sessions de découverte et des ateliers, vous recueillerez des informations sur les besoins, les points de friction et les résultats souhaités, en veillant à ce que les solutions proposées soient alignées sur une valeur d'affaires réelle. 
• Concevoir et livrer des solutions personnalisées – Vous concevrez et présenterez des solutions techniques adaptées aux exigences spécifiques de chaque client. En développant des prototypes d'applications et en livrant des démonstrations de produits engageantes, vous mettrez clairement en valeur les avantages et les fonctionnalités des solutions proposées, aidant ainsi les clients à avancer avec confiance dans leur processus décisionnel. 
• Agir en tant que conseiller(ère) technique de confiance – Vous serez la personne de référence sur les produits et services de l'entreprise, offrant des conseils sur les capacités des solutions, les intégrations et les considérations techniques. Vous resterez informé(e) des tendances du secteur et des mises à jour de produits afin d'offrir aux clients des recommandations éclairées et pertinentes. 
• Collaborer avec les équipes pour assurer le succès – Vous travaillerez en étroite collaboration avec les équipes des ventes, du développement de produits, du marketing et d'autres équipes internes pour communiquer les commentaires des clients et contribuer à l'amélioration continue des produits. Vous fournirez également des contributions techniques pour les propositions et les réponses aux appels d'offres, en veillant à ce que les solutions soient exactes et alignées sur les besoins des clients. 
• Bâtir des relations solides tout au long du cycle de vente – Vous développerez et maintiendrez des relations de confiance avec les clients potentiels en leur offrant un soutien continu, en répondant à leurs questions techniques et en les guidant tout au long du processus d'évaluation. Votre capacité à établir de la crédibilité et de la confiance contribuera à créer des expériences client positives et des partenariats durables. 
• Soutenir le perfectionnement et l'amélioration continue – Vous formerez les équipes des ventes sur les aspects techniques des produits et services, et participerez à l'élaboration de documentation technique à l'usage interne et externe. Vous contribuerez également à la résolution de problèmes, documenterez des solutions de contournement efficaces et escaladerez les dossiers complexes au besoin afin d'assurer des engagements clients fluides et réussis.

CE QU’IL FAUT POUR RÉUSSIR 

• 3 à 5 ans ou plus d'expérience en prévente, en conseil en solutions ou en consultation technique, de préférence dans des environnements logiciels ou SaaS. 
• Maîtrise du français et de l'anglais (obligatoire). 
• Expérience avérée de collaboration avec des équipes interfonctionnelles, des clients et des parties prenantes pour concevoir et mettre en oeuvre des solutions techniques complexes. 
• Expérience démontrée en tant que Conseiller(ère) en solutions ou Ingénieur(e) commercial(e), ou solide compréhension des solutions de gestion des effectifs ou de logiciels d'affaires similaires. 
• Connaissance du développement de dossiers d'affaires et du positionnement consultatif de solutions. 
• Excellentes compétences en communication, en présentation et en animation. 
• Solides aptitudes en résolution de problèmes et en pensée critique. 
• Capacité avérée à établir et à maintenir des relations avec les clients. 
• Capacité à travailler en collaboration dans un environnement dynamique axé sur le travail d'équipe. 
• Connaissance des technologies pertinentes et des tendances du secteur. 
• Qualités de leadership démontrées et capacité à influencer et à collaborer efficacement au sein des équipes. 
• À l'aise avec le dépannage, le débogage et les processus d'intégration.

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Infrastructure team for the right candidate. Because when it comes to great people, there’s always room for one more.  

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Development and Quality team for the right candidate. Because when it comes to great people, there’s always room for one more.  

With clients of all sizes from coast to coast and more than 600 employees, we currently have an exciting opportunity on our Infrastructure team for the right candidate. Because when it comes to great people, there’s always room for one more.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Reporting to the Manager, Infrastructure, the Network Analyst will play a key role in ensuring the stability, scalability and security of our network infrastructure. You will be responsible for planning, designing, implementing and administering all initiatives for the Payworks campus and data centre networks. Working within a collaborative environment, you will act as a networking subject matter expert within the Infrastructure team and beyond – bringing your advanced expertise in routing, switching and network design to support a secure, high-performing environment that drives our business forward.

You will have the opportunity to work with a wide range of technologies and collaborate across teams to deliver innovative, secure solutions that support our ongoing growth in this role. If you take pride in your work, enjoy solving complex problems and value working with others to achieve great results; please read on!

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual Lifestyle Spending Account, fun office environment and events, and more!

DESIGN, PLAN AND SUPPORT – IT’S WHAT YOU’LL DO

• Design and develop scalable networks – As a key member of the Infrastructure team, you will plan, design and implement complex data center and campus networks to meet current and future business needs. You will contribute to building Payworks’ next-generation network; evaluating and recommending solutions, producing architecture documentation and simplifying design complexity for greater uptime and scalability.
• Monitor and provide network support – You will oversee the performance, availability and optimization of wired and wireless networks. Leveraging your advanced networking knowledge, you will serve as the escalation point for complex incidents, lead root cause analysis and drive effective resolutions and improvements.
• Secure and segment the network – Collaborating with our Corporate Security team, you will design and implement secure, compliant network infrastructure. This includes segmentation strategies, firewall configurations and remediation of vulnerabilities that meet best practices.
• Collaborate and document for success – Working closely with internal teams and vendors, you will ensure our technology solutions align with business goals. You will also document infrastructure, procedures and configurations to ensure knowledge sharing and consistency across the team.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience managing and supporting enterprise network environments.
• Advanced knowledge of and practical experience with BGP, OSPF, routing and switching in complex environments.
• Proven experience with Palo Alto NGFWs (or similar), as well as enterprise wireless and wired networks.
• Exposure to cloud networking (AWS, Azure), SD-WAN technologies and Aruba networking systems, Citrix CCP or CCE.
• Strong understanding of core networking concepts like TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, VPN and SD-WAN.
• Excellent troubleshooting skills with the ability to resolve complex network issues under pressure.
• Effective communication skills and ability to work cross-functionally and explain technical concepts clearly.
• A proactive, highly collaborative and self-driven approach to work and a passion for staying ahead of industry trends.
• Cisco CCNA or CCNP, Palo Alto PCNSE certifications would be an asset.